Agent Node troubleshooting
This page is for the Linux operator. Use it when Desktop cannot connect or when a command works over SSH but fails through Agent Node.
Check the service
Run these commands on the node:
The service must report ActiveState=active and SubState=running. Check
/etc/sero-node/sero-node.conf if startup reports a missing or invalid public
URL. SERO_NODE_URL must contain the reachable HTTPS origin.
Enrolment command fails
Start the command from a directory that the sero-node account can access:
Do not run sudo -u sero-node sero-node enrol from a private operator home
directory. The service account cannot traverse that directory. The command can
then fail before OpenSSL starts.
The command prints a one-time code and the node identity fingerprint. Enter both values in Desktop. The code expires after ten minutes and works once.
Confirm which computer ran a command
Send this prompt in the Agent Node conversation:
Compare the output with the node. This check proves that the request travelled through Desktop to the remote Pi session.
NVIDIA tools cannot reach the driver
First check the driver outside the service:
If this works over SSH but fails in the Agent Node conversation, inspect the device policy:
The baseline unit uses PrivateDevices=yes, so it hides physical devices. For
an NVIDIA node, install the supplied override as a systemd drop-in:
The override keeps DevicePolicy=closed and permits only character-device
groups whose kernel names start with nvidia. It supports current and future
NVIDIA device minors without opening unrelated host devices. Check the applied
policy:
Then send this prompt through Sero:
Do not set DevicePolicy=auto as a permanent workaround. It removes the
device allowlist.
Docker reports permission denied
Check the socket and service account:
Most installations give the socket to the docker group. To grant access,
add the service account to that group and restart the service:
Docker access gives the agent effective root access to the host. A task can start a privileged container, mount host files, or bypass the Agent Node filesystem restrictions. Grant this access only when you trust every controller, prompt, tool call, and source of text that the agent reads.
Verify the group and daemon from the Agent Node conversation:
Remove Docker access with:
Desktop disconnects after a service restart
Wait for the service to become active, then reconnect the node in Desktop. A restart keeps the node identity, controllers, sessions, and provider state. Inspect the journal if Desktop does not reconnect:
Do not replace identity.key to repair a connection. A new identity requires
enrolment again.